Welcome to my online portfolio

Zainab Mroue

hi, i’m zainab...

I am a UX Designer and Researcher driven by a fascination with how people interact with technology. Holding a B.S. in Psychology and a Minor in UX Design, I focus on building digital spaces that are as intuitive as they are functional.

My background in enterprise IT support has given me a 'front-row seat' to user struggles, allowing me to approach design with a deep understanding of real-world accessibility and technical constraints. Whether I’m conducting usability tests or prototyping in Figma, I advocate for the end-user at every step of the process. I’m excited to share the projects that have shaped my journey, feel free to explore and connect!

about me

I am a foodie, so that means I am always on the lookout for new places to try! I speak three languages including English, Arabic, and Krio which is a West African dialect. In my spare time I enjoy watching anime, film reviews, and reading.

Education


University of Michigan
2021 - 2024
Psychology, B.S, 2024
User Experience Design, B.S,
2024

Henry Ford College
2020 - 2021

Associates in Applied Science Degree - Psychology, 2021

Experiences


Rivian Automotive
Service Support Advisor,
October 2025 - Present

Comerica Bank
Senior Support Agent, October 2024 - September 2025

Saad Meats Wholesale
Accounting Assistant, March 2022 - Jan 2025

NTT Managed Services

IOC Technical Representative, June 2019 - May 2022

University of Michigan, UROP
Undergraduate Researcher, Summer 2021 - 2023

skills


User Research:
Interviews
Surveys
Usability Testing

Usability Evaluation:
Heuristic Evaluation
A/B Testing

Data Analysis:
Qualitative and Quantitative Analysis
Data Visualization

Collaboration and Communication

Design and Prototyping:
Wireframing
Prototyping
UI Design

Technical Tools
Figma
Miro
Microsoft Applications
Adobe Photoshop
Adobe Creative Cloud
Google Survey tools

Check out My Projects!

View Projects

Contact

I'm super thrilled to connect! Please fill out the following form to get started